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NMC Offers Customer Service Courses (February 12, 2009)

The Northern Marianas College, through the Division of Community Programs and Services’ (COMPASS) Community Development Institute (CDI), is offering short-term classes to interested individuals who wish to improve their customer service and administrative skills. The courses are offered as part of the College’s mission to provide customized, continuing educational and professional development opportunities in response to community needs.

Additionally, the classes, which are designed to improve individual knowledge and specific skills, are geared around actual workforce needs and experiences based on course surveys, community needs assessments, and interviews with employers. The schedule and course fees are listed below. For a more detailed description of each course, please contact CDI at 234-5498 ext. 1005 or log on to

Communication in the Workplace
February 17-18, 2009 (5-8pm)
February 19-20, 2009 (5-7pm)
Fee: $95
Stress Management
February 23-27, 2009 (5-7pm)
Fee: $95
Basic Customer Service Skills Training
March 2-6, 2009 (5-7pm)
Fee: $95
Work Etiquette Training
March 9-10, 2009 (5-7pm)
Fee: $40
Time Management
March 11-12, 2009 (5-7pm)
Fee: $40

For a schedule of these classes, please log on to

All interested individuals should register at least seven days before the first day of class. Certificates of attendance and competence will be awarded to registered students who complete all course requirements. Full payment is required for admission to a class. To register or for information about these classes, please visit the CDI Office in Building P on the NMC Campus in As Terlaje or call 234-5498 extension 1005 or e-mail [email protected].

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