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NMC Offers Customer Service Courses (April 13, 2009)

The Northern Marianas College, through the Division of Community Programs and Services’ (COMPASS) Community Development Institute (CDI), is offering short-term classes to interested individuals who wish to improve their customer service and administrative skills. The courses are offered as part of the College’s mission to provide customized, continuing educational and professional development opportunities in response to community needs.

Additionally, the classes, which are designed to improve individual knowledge and specific skills, are geared around actual workforce needs and experiences based on course surveys, community needs assessments, and interviews with employers. The April/May course schedule and fees are listed below. For a more detailed description of each course, please contact CDI at 234-5498 ext. 1005 or log on to www.nmcnet.edu

Communication in the Workplace
April 20-24, 2009 (5-7 pm)
Room: N-5
Fee: $95
Stress Management
April 27-30 & May 1, 2009 (5-7 pm)
Room: N-5
Fee: $95
Basic Customer Service Skills Training
May 4-8, 2009 (5-7pm)
Room: N-5
Fee: $95
Work Etiquette Training
May 11-12, 2009 (5-7pm)
Room: N-5
Fee: $40
Time Management
May 13-14, 2009 (5-7pm)
Room: N-5
Fee: $40

For a schedule of these classes, please log on to www.nmcnet.edu.

All interested individuals should register at least seven days before the first day of class. Certificates of attendance and competence will be awarded to registered students who complete all course requirements. Full payment is required for admission to a class. To register or for information about these classes, please visit the CDI Office in Building P on the NMC Campus in As Terlaje or call 234-5498 extension 1005 or e-mail [email protected].



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Notice to Persons with Disabilities

Northern Marianas College (NMC) is committed to ensuring that all persons have equal access to its programs, opportunities, and information resources, including those on its institutional website in accordance to the requirements of Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990.

We apologize for any inconvenience as we work on bringing NMC’s website into full compliance. For immediate assistance, please contact Lucille Deleon Guerrero by email [email protected] or by calling (670) 237-6874.

If you wish to report an issue related to the accessibility of any content on NMC’s website, including a complaint about the accessibility of a document, form, or statement, you may do so by contacting the NMC’s IT Department by email at [email protected]. In your email please include the following information:

  1. The URL you are having accessibility issues with;
  2. The accessibility issue your are experiencing;
  3. Your name, phone number, and email address.

If you would like to file a formal grievance against the Northern Marianas College pursuant to the requirements of Section 504 and Title II, you may submit such grievance to the Office of the NMC President, P.O. Box 501250, Saipan MP 96950 or email [email protected].

You may also file a complaint with the U.S. Department of Education (USDOE) Office for Civil Rights. More information about filing a complaint with USDOE can be found at https://www2.ed.gov/about/offices/list/ocr/docs/howto.html.

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