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Free Customer Service and Computer Literacy Training for Retirees and Other Qualified Individuals (October 2, 2013)

The Northern Marianas College Workforce Development and Apprenticeship Program, through its partner, Community Development Institute (CDI), is inviting retirees and other US eligible adults to participate in its FREE Customer Service Series and Computer Literacy Skills courses designed for retirees and those individuals who would like to transition back into the workforce.

As a part of the free service, a skills and needs assessment will be conducted for the participants. The curriculum is designed for adult workers, retirees, and other US eligible individuals who are interested in learning new skills or sharpening their current skills to correspond to current workforce needs.

The courses that will be offered include Leadership Skills, Transitioning back into the Classroom and/or Work Environment, Customer Service, Time Management, Stress Management, and computer literacy, and many more. The courses will start the first week of November and will run through December, except holidays. Classes will be flexible and geared mainly with the retiree population. This program is funded by the Commonwealth Workers (CW) Fees.

According to David Attao, Dean of Administration and Resource Development, “The 25 percent reduction in retirement benefits will impact many of our retirees, and some of them have considered re-entering the workforce. We want to help by extending these skill development courses to them for FREE, in the event that they may choose to transition back to the workforce.”

“I am urging everyone to take advantage of this opportunity and other opportunities we offer to help strengthen local workforce capacity,” added Attao. “I continue to acknowledge our Governor and our Legislature for providing these funds and to our partners for assisting with the programs.”

The classes are precursors to NMC’s upcoming Workforce Development Industry Series. The industry series is designed to meet the needs of industries by providing training and educational opportunities to US eligible workers in line with industry needs. One of the primary industries to be served is the tourism and hospitality industry among others.

In collaboration with NMC’s partners, workers will be initially trained by NMC then either referred for further training, or educational opportunities in an NMC academic program, the Northern Marianas Trades Institute or equivalent, apprenticeship program, WIA, and/or into businesses for those who qualify or adequately demonstrate the needed skills and knowledge.

Registration for classes will run from October 15 through October 29 at the Northern Marianas College sites on Tinian, Rota, and Saipan. To register on Tinian, contact Maria Aguon at 433-0649 or [email protected]; on Rota, contact Barnaby Lizama at 532-9472 or [email protected]; and on Saipan, contact Eileen Babauta at 237-6764, or [email protected].

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